Housing management reports Gives you everything you need to know about how your residents are using the service, occupancy tracking and other statistics to detect changing housing needs. Proactive property checks Improve resident satisfaction and gather the information you need to provide a great housing service through daily housing related contact. Messaging service Increase resident engagement and improve communication by scheduling news and updates to be sent to out via the devices by text, voice, image or video. Repairs hotline Improves access to your repairs team and helps issues to be identified earlier. Resident satisfaction surveys Your residents can receive surveys by telephone to help inform you about how their housing needs and opinions are changing. Building emergency messaging Allows you to broadcast messages at short notice to groups of customers by recorded phone call, SMS and email. You can now get your messages out – fast. Alertacall’s Digital Switchover Solution 0808 208 1234 digitalswitchover@alertacall.com 17
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