Alertacall - Enhanced housing management and digital telecare

Management information and reports Data around service interactions is recorded and made available in real-time via secure online reporting. The reports provide oversight of the properties used by higher needs residents, including occupancy tracking and other useful statistics on usage that help to detect changing housing needs. Highly trained contact centre All our team undergo specialist training and are selected for their calm and approachable manner. Training includes, Dementia and Alzheimer awareness, mental health challenges, suicide awareness, domestic violence and other safeguarding areas. Proven experience - quick to implement As Housing Proactive requires no hardwiring and the touchscreens are simple plug-in devices, it make it easy to get residents up and running on the service quickly. You will be assigned a client manager to oversee the implementation process, which includes support with resident communication, initial resident and stakeholder presentations, delivery and installation of devices at each property and on-site training for staff as required. We work in partnership with our clients and have an ongoing regular review process to create added value wherever possible.