Alertacall - Enhanced housing management and digital telecare

In addition to the obvious security benefits, there are a number of other advantages to receiving door entry calls via the touchscreen. It is particularly useful for those with mobility issues living in supported accommodation, who can receive the video call on a device which they can keep right next to them rather than using a video panel on the wall of their homes. This also helps to minimise the risk of falls. The application on the touchscreen has a screen door release button and also enables residents to view a video call log of all visitors, whether missed or answered. To improve security further, the camera keeps recording for a few seconds after visitors (including, family, friends or carers) enter the building to prevent ‘tailgating’. Video recordings are held on the touchscreen for several days. Manage remotely The system enables housing teams to manage access remotely through a cloud-based portal, which also provides an audit trail of all door entry activity and whether this was a resident, contractor, family member or staff member. This information improves security and also provides valuable health and safety insights. For example, data around whether someone has had any visitors, or how often someone has been in and out of their property could be used to help identify particularly at risk or isolated residents. Easy to use and convenient for residents in their home