CTC - Candidate Handbook

How we store your information? Your information is securely stored at our centre. We keep your data for three years. We then securely destroy your data; any hard copy documentation is securely destroyed by a licensed and accredited confidential waste disposal contractor and all electronically stored data is securely deleted from our servers. Your data protection rights Under data protection law, you have rights including: Your right of access - You have the right to ask us for copies of your personal information. Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances. Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at CTC Training & Assessment Ltd, The Clock Tower Business Centre Haverthwaite Cumbria LA12 8LY, 0333 321 9987, admin@c-t-c.co.uk if you wish to make a request. How to complain You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 13 POLICIES & PROCEDURES