DHP Family - Employee Handbook

CONFIRMING UNAVAILABILITY ON FOURTH The main difference between requesting holiday and logging your unavailability is that the former will be paid holiday based on the hours of holidays you have accrued, where the latter will be unpaid. If you wish to notify a manager of your unavailability, you will have to log your unavailability via ‘My schedule’ on the Fourth app as shown in the screenshots below. To confirm your unavailability you need to select the date and time you won’t be able to attend work as well as confirm whether this is a ‘one-off’ request or you expect it to be a recurring request. Once you have logged your unavailability via ‘My Schedule’, a manager will receive the notification which will be taken into consideration when planning the schedule. Please be mindful that schedules are normally published every two/four weeks, therefore you will need to ensure you log your unavailability as far in advance as possible. Absence Reporting SICKNESS REPORTING If you are unable to attend work due to illness or injury, you must notify a manager using the agreed-upon channel, such as phone, text, or e-mail, as soon as possible and no later than four hours before the start of your shift. Unless there are special circumstances, you should not ask someone else to initiate contact on your behalf. When reporting your absence, please include the reason for your absence as well as your expected return date. This applies to all subsequent work days, unless you have a Fit Note to cover your absence. CONTACTABILITY You must be contactable during times of illness, and if you are unable to be reached at the company’s usual contact telephone number, you must provide an alternative number. The company may contact you at home to discuss your fitness for work and your progress toward returning to work during your absence. CERTIFICATION On your first day back at work, you should complete a Self-Certification Form for any absences due to illness or injury. For absences of more than 7 consecutive days, including non-working days, a Fit Note must be provided as soon as possible, but no later than the eighth day of absence. Fit notes must be provided for the entire period of absence. ABSENCE WITHOUT LEAVE Sickness absence which has not been notified and certified in the manner outlined above will be considered as absence without leave and could prevent any applicable sickness payments. LONG TERM SICKNESS If you are sick for an extended period of time, the company will make every effort to contact you on a regular basis in order to provide you with support and help. A manager will also conduct regular review meetings, which you are expected to attend. Where you have been warned that you are at risk of dismissal, and the situation has not changed significantly, we may need to consider the possible termination of your employment. Before we make a decision, we will consider any matters you wish to raise and whether there have been any changes since your last review meeting. OCCUPATIONAL HEALTH The company reserves the right to request a medical consultation if you are absent due to illness. The company will pay for any such consultation, and all information provided in connection with it, as well as any report produced as a result, will be fully disclosed to the Human Resources department and a manager. 11 10

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