Excel Kids Day Nursery and Contact Centre

Our Contact Centre The Contact Centre is used where children of separated families can enjoy contact with one or both parents and sometimes other family members in a relaxed, comfortable, safe environment when there is no viable alternative. We offer both ‘Supported’ contact and ‘Supervised’ contact, including ‘Hand- overs’ so parent’s do not have to see each other if they do not want to. Types of contact Supported contact is suitable for families where no significant risk to the child, or those around the child, has been identified. No report is provided, families are left to enjoy contact. The right type of contact will be discussed with you and professionals involved where relevant. This will be agreed at the ‘pre-visit’ meeting and before your first session. Supervised contact is used for families where a child has suffered harm or is at risk of suffering harm during contact. Supervised contact aims to ensure physical safety and emotional well-being of a child. A report is provided by a qualified contact supervisor.