Ullswater ‘Steamers’ • Pay and display parking is available at Glenridding, Pooley Bridge and Aira Force. Parking is not provided by Ullswater ‘Steamers’ at Pooley Bridge and Aira Force. There is no parking at Howtown pier. • Paddleboards and bicycles are permitted on board our boats (except Lady Dorothy) at the skipper’s discretion. Charge applies. There are bicycle racks outside the Glenridding and Pooley Bridge pier houses. Please visit our website for further details. • Bring the whole pack! Dogs are welcome for £1. There are water bowls outside the main pier houses at Pooley Bridge and Glenridding. Just make sure your dog is on a lead, as even the most wellbehaved dogs may want to take the helm! • Open and covered, upper and lower deck seating areas. • Indoor saloons – perfect for when it gets a bit nippy. • There are fully licensed bars on board all boats and at Glenridding pier house. • When you’re feeling peckish, light refreshments can be purchased at the pier houses and on board the boats. • Stay connected. We offer free Wi-Fi at Glenridding and Pooley Bridge pier houses. Plus, you’ll find USB charging points inside both pier houses. • Toilets, including a wheelchair-accessible toilet and a baby changing unit, are available at Glenridding and Pooley Bridge pier houses. • For that all-important souvenir, you’ll find a selection in Glenridding pier house and in our information and gift shop located in Pooley Bridge village. • Before your visit, please check our website for the latest pre-arrival information, including FAQs. • There is an accessibility guide on our website. Please call us in advance of your visit. Access varies according to vessel and lake level. Motorised scooters/wheelchairs are not permitted on the piers or on board. We apologise for any inconvenience this may cause. • Please arrive at least 15 minutes before your chosen departure time. Boarding is on a first-come, firstserved basis, with priority given to ticket holders. Ravenglass and Eskdale Railway • There are pay and display car parks at Ravenglass and Dalegarth for Boot stations. • Free Wi-Fi is available in both the Turntable Café at Ravenglass and the station building at Dalegarth for Boot. • Toilets, including an accessible toilet, are available at both stations. • For tiny tots, baby changing facilities are available at both stations. Pushchairs and prams do not need to be pre-booked onto the trains. However, due to limited space in carriages, they must be folded down and stowed in the guard’s van. The guard can assist on arrival. • Visitors can refill their water bottles using the handy, free-of-charge taps. • Set beside the line, there are lovely cafés at either end of the line serving a selection of hot and cold drinks, sandwiches, locally sourced pies and cakes, and full meals made to order. Plus, pre-booked picnics. And with free Wi-Fi, you can surf and slurp to your heart’s content! • The on-site Ravenglass Railway Museum tells the story of the railway’s rich heritage. Entry to the museum is free (donations welcome). • Our gift shops are conveniently located at both ends of the line selling heritage railway collectables, souvenirs, children’s books, activity packs, and much more. You can even shop online. • There are children’s outdoor play areas at both Ravenglass and Dalegarth for Boot stations – perfect for little ones to run off steam! • A family day out isn’t complete without our furbulous friends! Dogs are welcome on board all trains (apart from Pullman Observation Carriage ‘Joan’ and Director Saloon ‘Ruth’) and in most areas as long as they are kept on a lead. An all-day dog ticket costs £1.50. • There is an accessibility guide on our website. • There are different carriages to choose from including open, semi-open and closed. Alternatively, upgrade to our First Class carriage, Pullman Observation Carriage ‘Joan’, or ‘Ruth’ Director Saloon. • Visit our website to discover a range of exciting events for all ages. 25
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