FIFTY FOUR DEGREES | 29 Images of artificial intelligence (AI) can lead us to think of giant leaps forward in technology, and of humans being replaced by robots in the workplace. But for many businesses, that future is already here, and AI is becoming more commonplace, but with less radical impacts than might be imagined. Professors James Faulconbridge and Martin Spring look at the challenges and misconceptions facing professional services firms as they look to adopt AI into their processes, and how it might help them expand to new horizons.
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