Lancaster University Management School - 54 Degrees Issue 20

FIFTY FOUR DEGREES | 11 Don’t cut out the middle man Innovation intermediation in supply chains We want public services to have the best tools at their disposal. But businesses with the products to solve problems often lack the ability to bring their services to the attention of these public organisations. Professors Kostas Selviaridis and Martin Spring explain their work with the UK National Health Service, examining how the use of intermediary organisations can speed up and improve access to innovations, leading to better processes and new technologies being employed for the betterment of patients.

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