14 Less Hot Air, More Fresh Air Ant Hesketh is a Senior Lecturer in Lancaster University Management School. Ant’s research largely focuses on how organisations can better understand the value they have under their management. He is the author of books on performance (Cambridge University Press), labour markets (Oxford University Press) and leadership (Palgrave). Neil Ralph is a Senior Teaching Fellow at Lancaster University Management School with a passion for harnessing the power of reflective practice. His work with groups and individuals draws upon nature to help them gain perspective, explore possibilities, make choices and see results. Lucas Introna is Distinguished Professor of Organisation, Technology, and Ethics at Lancaster University Management School. His research focus is the phenomenon of technology broadly defined and information technology more narrowly defined. Specifically, his focal concern is how information technology transforms social spaces and practices (both individual and collective spaces and practices). a.hesketh@lancaster.ac.uk; neil.ralph@lancaster.ac.uk; l.introna@lancaster.ac.uk
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