It has been four months since our new RFL website went live, with both patients and staff benefiting from its new look and feel. The changes are more than just cosmetic – it was clear from the extensive engagement we carried out before we built our new website that simple to understand, helpful information, was key. We also knew we needed to better explain what we do at the RFL, from the breadth of our services and our expertise, to the locations we run services from. So, our new website aims to do just that, giving patients, service users, visitors and other stakeholders access to the information they need. A huge thank you to the many people across the trust who have supported the redevelopment. What’s next? We’ve been really pleased with the feedback we’ve received so far, from both our colleagues and our patients. You’ve told us it’s easier to find information and simpler to navigate, and that it looks much cleaner. But we know there’s more to do to keep it up to date and as good as it can be. The approach with our new website is not to stand still with it. We will constantly review it, seek feedback, listen to users, and make changes where they’re needed. 10 A website to be proud of This also includes updating content. It’s key content remains fresh and up to date – from contact information to the clinicians working within a service. If you want to feedback on our website, or make a suggestion about content, please email rf.websitereview@nhs.net. Improving our accessibility Did you know that since the website went live more than 90% of our PDF formatted patient information leaflets have now become webpages – making them more accessible for users and enabling them to be easily read on a mobile phone, which is how most people access our website. If you have attended any staff wellbeing days across the trust, you may have seen or used the virtual reality headsets that have been rolled out as part of the trust’s commitment to staff wellbeing. Following a successful pilot of virtual reality across the trust, staff can now avail of a loan of virtual reality headsets for one week (pick up on Monday morning and drop-off on Friday afternoon). If you are not based at BH, CFH or RFH or the Enfield Civic Centre you can still request to loan a headset from the site nearest to you. All the information you need to complete your booking is available on Freenet or speak to your line manager. Take a break… with virtual reality
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