National oversight framework results 8 Access to services: 3 Over 80% of patients were seen within four hours in urgent and emergency care (23rd out of 123). We also achieved a top score for the proportion of patients wating less than 18 weeks for community care, with over 78% of patients seen within the national standard. Effectiveness and experience of care: 1 Our score has jumped from the bottom quartile to the top. We are ranked 3rd nationally for delayed inductions, reflecting a strong maternity performance. There was also excellent progress made in supporting patients to improve their health through tobacco dependence treatment services. Patient safety: 2 Our clinical safety ranked in the top quartile and work is ongoing to strengthen infection prevention and control including reinforcement of hand care hygiene. People and workforce: 3 While we continue to score strongly in this domain with regards to staff sickness levels we are looking to engage more with staff in relation to improving the flu vaccination rate this winter. Finance and productivity: 3 Our productivity performance places us 52nd among all acute trusts nationally.
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