S. Stibbards & Sons - Brochure 2022

L-R: Paul Stibbards, Susan Stibbards, Martin Stibbards, David Stibbards, Maria Stibbards & Stuart Stibbards-Fryer Family Tree Family Tree of S. Stibbards & Sons Samuel Stibbards – Ann Legg Founder Susan Stibbards – Stuart Stibbards-Fryer Paul Stibbards Martin Stibbards – Maria Stibbards Rowland Stibbards – Barbara Salmon Former Director Raymond Stibbards – Pauline Carey Former Director Gladys Stibbards Former Director David H Stibbards – Violet C Brooks Former Director Ethel Porter – Albert Stibbards - Winifred Hills Former Director David Stibbards – Wendy Harvey Director Lauren Stibbards

Six generations of care At S. Stibbards & Sons we pride ourselves on six generations of experience helping to arrange funerals in the local community. Our duty now remains the same as it was when the company began – to provide respectful and personal assistance in fulfilling the wishes of our clients and their loved ones. 03 03 Samuel Stibbards, the company’s founder, first trained as a wheelwright and carpenter but also gave legal advice to those in need. At the time it was common for local tradesmen to ‘undertake’ funeral arrangements in the community and Samuel was one of the tradesmen who did this. Over time the undertaking business grew and Samuel decided to turn his full attention to it, establishing S. Stibbards & Sons Ltd Funeral Directors in 1867. The company has always been based at New Road Corner, with the premises expanding and adapting over time to meet the changing needs of the company. In 1925 David and Albert, the sons of Samuel and his Wife Ann, took over the company. The brothers began the expansion of the business, appointing trusted agents in the local community to arrange funerals on the company’s behalf. Since then much has changed in the company’s structure, but S. Stibbards & Sons is still owned and run by direct descendants of Samuel Stibbards. We now have seven branches: the head office in Hadleigh, Leigh-on-Sea, Canvey Island, Shoeburyness, Hockley, Southend and Benfleet. We continue to provide care and support to our clients during a difficult time and exercise the utmost professionalism in helping them arrange a fitting tribute to their loved ones.

Initial decisions There are many choices you will have to make when arranging a funeral and the early decisions are some of the most important. Our funeral arrangers will talk you through all of your options and support you by taking care of all of the practical arrangements. 04 05 Place of rest – Burial or Cremation One of the first decisions you will have to make will be that of burial or cremation. This is a very personal choice and may be determined by family tradition, religious beliefs or the wishes of the deceased. Once you know what type of funeral it will be, you will then need to decide on the place of committal – where the deceased will be laid to rest. Burial Burials commonly take place in a churchyard or cemetery. Churchyards refer to burial sites in church grounds and usually have restrictions on who can be buried there. Many cemeteries accept both religious and non-religious burials, although some are reserved exclusively for a single faith. Your funeral arranger will be able to advise you on the suitability of each of the burial grounds in the local area. If the deceased is to be buried in a new grave, we can assist you with locating and purchasing a new plot, and any requests you have to purchase adjacent plots. If there is already a grave (this is often as part of a family plot), we can assist you in finding out if there is space for a further burial and arranging for the deceased to be buried there. Woodland burials A local woodland burial allows the deceased to rest in peace in the natural surroundings of flora and fauna. Cremation All local crematoria have gardens of remembrance, where ashes can be laid to rest in peace and tranquillity. You will be able to choose from various forms of memorial at the crematorium, such as an entry in a book of remembrance or a miniature headstone. Most local burial grounds have an area set aside for the interment of cremated remains. They usually permit a memorial to your loved one, with most preferring the cremated remains to be interred in some form of vessel. (Please see p.34 for details) Alternatively, you might wish to have the cremated remains returned to you as a personal remembrance. We can make the necessary arrangements for this, as well as offering a wide selection of caskets and urns. Initial decisions Initial decisions – Place of rest

The service venue Crematorium or Cemetery Chapel Most crematoria have facilities where you can hold the funeral service at the same place as the committal. In this case, we can assist you in making the personal arrangements for the service and committal. Alternatively, you might wish to have the service at another location (possibly a religious venue) with a shorter committal service at the crematorium or cemetery. Other venues Some people prefer to hold the funeral service at an alternative venue of personal choice, before moving on to the final place of rest. Your funeral arranger will be happy to explain the choices that are open to you. Church If the deceased was Christian, then you may want to arrange a religious service at a church. This might be a church that the deceased attended or a church where the family has traditionally honoured the lives of their loved ones. Some churches will have a churchyard, so that you can hold the service and committal at the same location. In other cases, the coffin will need to be conveyed between the service and the final place of rest. Other religious venues We have experience of arranging funerals for all religions and can suggest appropriate service venues for all beliefs, as well as liasing with the venue to make practical arrangements. The funeral service is an opportunity for those who knew the deceased to gather together and celebrate the life of their loved one. Religious beliefs, traditions and the type of committal, among other factors, can influence where the funeral service is held. In all cases we can discuss the options available to you and help you match your wishes to a suitable venue, as well as liasing with the venue to make arrangements for the conveyance of the deceased. 06 Initial decisions – The service venue Initial decisions The Ceremony Planning the funeral service to reflect the life of a loved one can seem a daunting task. Our experienced staff are here to listen to your wishes and then guide and support you through the entire process.

The ceremony Early on in the arrangement, you will have to decide upon the type of funeral service you wish to have in memory of the deceased. This will often have an impact on your choice of venue for the service and the final place of rest. Our experienced funeral arrangers can advise you on all types of funeral service and how your choice of service might influence other aspects of the funeral. Funeral celebrant There are a number of celebrants within the local area who will be able to provide a personal service based on your requirements. Some of these celebrants have religious training and are therefore able to combine religious aspects, such as hymns and prayers, with some of the more personal aspects the family desires. Humanist There are no religious aspects to a humanist funeral service, focusing rather on paying tribute to the life and memory of the deceased. However, this does not mean that there should be anything in a humanist funeral service to offend the religious; a humanist service is simply an affectionate celebration of life. Religious Different religions mark the passing of life with different forms of service. A Christian service celebrates the life of the deceased and their entrance into a new eternal life, and will usually include hymns, readings and prayer in remembrance of the loved one. Other religions recognise the passing of life with their own unique ceremonies and rituals according to the rules and traditions of the religion. Your religious leader will be able to advise you on the composition of an appropriate service in honour of your loved one. We will observe all religious and cultural beliefs and assist you in arranging the other elements of the funeral to fit with your religious service. Music At the service Hymns and classical music have traditionally provided the musical accompaniment to the funeral service. While these remain popular, more and more people are now being remembered with their favourite pop songs, songs from musicals or even music recorded by family and friends. All local crematoria now have the facilities to download music of your choice and play it during the service, in addition to the option to provide an organist. If the funeral is being held at a burial chapel or church, we can arrange for someone to play the organ at the service. We can also provide a choral accompaniment for crematorium services. Soloists – from £85 We know a number of professional soloists who will perform at funeral services. Some prefer to sing classical music or hymns, while others offer a much wider selection. Whatever your wishes, we will endeavour to fulfil them. Bagpipes – from £150 Having a piper to lead or play at the funeral service can be very dramatic and is steeped in tradition and symbolism. Bands – POA Whether you are looking for a New Orleans jazz band or a string quartet, our funeral arrangers will endeavour to organise this to make the funeral as personal as possible. A personal tribute Visual Tributes Many crematoria now have the facility to play video or photo tributes as part of the funeral service, it is said ‘a picture paints a thousand words’ and when accompanied with a favourite music track a visual tribute is an excellent way to portray a snapshot of your loved ones life. *Fees correct as of 1st January 2022 Southend Crematorium Single photo shown throughout from £15* Simple slide show (25 photos) from £50* Tribute photo presentation with music (25 photos) from £85* Additional photos (price per 25 photos) £15 Family supplied video checking from £20* Basildon Crematorium Single photo from £20* Tribute photo presentation (10 photos) from £60* Tribute photo presentation (20 photos) from £65* Additional photos (price per photo) £1.50 Video tribute (up to 3 minutes) from £40* Additional 3 minutes £15 Webcasting and recording of services Personal attendance will always be the first choice but for those unable to attend, a webcast or recording of the service at least provides the opportunity to watch the event. The webcast enables anyone in the world to watch the funeral live in full-screen video, without the need for any technical knowledge or special software. Southend Crematorium Basildon Crematorium Webcast from £60.00* from £76* DVD/USB recording from £70.00* from £60* Bearing the coffin Carrying the coffin of a loved one can be a very poignant last act for family and friends of the deceased. We are able to assist you with this final tribute and will give those wishing to carry the coffin instructions and assistance on the day. In order to keep everyone safe and prevent accidents or injury, we respectfully requested that the following guidelines are adhered to: ● All those helping to carry the coffin should be over 18 years of age ● They should be fit and healthy and not suffer from any condition that may be exacerbated by lifting. ● Sensible footwear should be worn - no high heels ● We require 6 bearers in all instances Each limousine can carry a party of six, which may be comprised of adults, children and babies. For reasons of safety, children and babies are not permitted to travel on adults’ laps. Please inform your funeral arranger as soon as possible if children or babies are to travel in the limousine; we can then allow extra time at the house for the child’s parents to fit any travel aids. If you plan for children to travel in the limousine as part of the funeral party, we respectfully ask that you read the following notes for guidance. Children travelling in the limousine The Ceremony 08 Initial decisions – The ceremony Initial decisions – The ceremony 09

Our Services at a Glance Our Commitment As a family run community minded company, we feel that it is important that you are able to make an informed choice when it comes to making the funeral arrangements for your loved one, both emotionally and financially. We believe that our range of services will allow you to honour your loved with a funeral that provides a fitting farewell to them as an individual. From the most elaborate, to the simplest of arrangements, we are committed to open and honest pricing and transparent wording to describe our services. Direct Cremation Medway Funeral Select Arrangements The personal attention of a dedicated funeral arranger Assistance to arrange the funeral and related matters Transfer into our care from a local hospital Return of the cremated remains via a local office Taking the deceased into our care from a home address Care of the deceased until the funeral Use of the funeral home facilities The Funeral Director and necessary bearers Hearse to leave from the home address On-line Memorial & Giving page A family attended Funeral Service Production of an Order of Service Use of the Chapel of Rest Embalming & Dressing A coffin of your choice A hearse of your choice Addition of a Limousine Remembering Book Attendance at a separate service venue, i.e. Church The ability to chose a route for the funeral Complimentary Bereavement Care Our fees start from £1745.00 £2175.00* £2810.00* Planning the Funeral There are many choices you will have to make when arranging a funeral and the early decisions are some of the most important. Our funeral arrangers will talk you through all of your options and support you by taking care of all of the practical arrangements. Compare our Services To help and assist you in making the right choice in planning the funeral service, use the table opposite to see what is included within our services. This will help you to make an informed choice and ensure that the services you choose are right for your family. ● Direct Cremation A cremation service, without ceremony or attendance from the family. The ashes can be returned to the family if you wish. ● The Medway Funeral Package A lower cost funeral with a prescribed range of services that cannot be altered. This funeral includes all the essential elements for a dignified, basic funeral service. ● Our Select Funeral Services Our most popular arrangements allow you to create a bespoke funeral service that reflects the life of your loved one. With a range of tailor made services you can plan a funeral service that will honour their life and create lasting memories of their farewell. Key * Fees based on our standard services, the provision of our Jaguar hearse and first in line coffin Not included & cannot be added to the funeral Can be added to the funeral, additional fees will apply. Included within the arrangements 11 Planning the funeral – Our services Our services RESTRICTIONS APPLY RESTRICTIONS APPLY RESTRICTIONS APPLY RESTRICTIONS APPLY RESTRICTIONS APPLY RESTRICTIONS APPLY FEE AS SELECTED

Initial decisions – Paying for the funeral 12 Paying for the funeral Funeral Finance All the families that we serve have the option of financing all or part of their funeral arrangements. There are many reasons why you may chose to spread the cost of your chosen arrangements but our partnership with ‘Funeral Safe’ ensures that the entire process will be simple and stress-free. You can be assured that as a trusted partner, Funeral Safe will deal with any application in complete confidence and their friendly UK based staff are always on-hand to guide you through the process and offer advice. How do I apply? Making an application is a simple process:- By phone: 0330 002 0875 Online: www.funeralsafe.co.uk Monthly repayment/instalment table (APR Example 15.9%) £1000 £2000 £3000 £4000 £5000 12 Mths £90.22 £180.44 £270.67 £360.89 £451.11 18 Mths £62.34 £124.69 £187.03 £249.37 £311.72 24 Mths £48.44 £96.87 £145.31 £160.50 £242.18 30 Mths £40.12 £80.25 £120.37 £160.50 £200.62 36 Mths £34.61 £69.21 £103.82 £138.42 £173.03 42 Mths £30.69 £61.37 £92.06 £122.75 £153.43 48 Mths £27.77 £55.53 £83.30 £111.06 £138.83 Will I still need to pay a 50% deposit? As long as you make your application in time before the funeral and it is successful, Funeral Safe will pay the funds straight into our chosen bank account. Additionally Funeral Safe will not ask you for a deposit or an arrangement fee, ensuring that as a family you will have the peace of mind to concentrate on what’s important. What happens if I want to pay the loan off early? Funeral Safe do not charge early repayment fees, ensuring that their financing options remain flexible and responsive to your needs. They understand that many families may only need a short term loan but still want the reassurance that the funeral account will be paid in full, by not charging early repayment fees you are always in control. Explanation: Funeral Safe provides finance from £500 - £7500 at 15.9% - 24.9% APR based on circumstances and subject to status over terms of 12 - 48 months. Representative example : Loan amount of £2500.00 with a monthly repayment of £237.49 over a term of 12 months at a rate of interest per annum of 14% Fixed . This is equivalent to 24.9% APR representative. Total amount repayable is £ 2849.88. The representative example and guidance repayment table above are reflective of the sum of the total funeral cost. Your personal circumstances affect the rate we can offer you which may differ from the representative APR and the guidance figures above . We will do a credit assessment of your circumstances when you apply. Credit available subject to status. Funeral Safe Limited o Alton Business Centre, Valley Lane, Wherstead, Suffolk, IP9 2AX. Funeral Safe Ltd is the lender and is authorised and regulated by the Financial Conduct Authority. Funeral Safe Limited are Authorised and regulated by the Financial Conduct Authority Paying for the funeral Paying for the Funeral How much will I need to pay when making the initial arrangements? We don’t ask for any fees to be paid immediately but respectfully ask that 50% of the account is paid within 5 days of making the initial arrangements. These funds are used to pay the third party fees, such as the minister and crematorium as well as contribute to some of our essential services that we will be providing to you and your family. If you have opted for a Direct cremation service, we ask that all fees are paid in advance. How should I pay these fees? When you arrange a funeral with us we will provide you with a full written estimate of the costs that may be involved. This will need to be signed by the person instructing us and also by the person who will ultimately take financial responsibility for the funeral arrangements. Please note this is only an estimate and we may need to confirm further costs with you once we have been able to speak to external authorities, dependent on your requirements. You can pay for our services in a number of ways:- For your convenience we prefer bank transfer but also accept debit or credit cards, cheque’s and cash. Bank Transfer: Account Name: S. Stibbards & Sons Ltd Account No: 75598841 Sort Code: 60 09 24 (N.B. Please include reference number and deceased’s surname for our reconciliation.) Alternatively, if you would like to release funds from the deceased’s bank account, we can provide you with a formal itemised account which will allow their bank to make a payment directly to us. Our payment terms The Account The final invoice will be sent shortly after the funeral showing the outstanding account. Our standard terms allow 30 days from the date of the invoice for settlement to be made. If the account is to be passed to a third party for payment, please inform them of our payment terms. We reserve the right to charge a fee of £25.00 per month or part thereof that an account remains outstanding. Outstanding Accounts If you feel that you may be unable to pay the final invoice for any reason, please contact us in the first instance so that we may be able to find a way forward to settle the account. We understand that circumstances change or you may have difficulty accessing funds whilst the estate is administered. If the account is not settled within our standard payment terms and we do not have any communication from the person responsible for the account, we reserve the right to instruct a third party debt collection agency to act on our behalf to recover any outstanding amounts. 13 Initial decisions – Paying for the funeral

Our professional fees Our Professional & Administration fee includes £965 ▪ A professional funeral arranger to assist and guide you in the process of arranging the funeral. ▪ Advice on registration and assistance in preparing and completing the documentation required for the funeral. ▪ We will arrange a Minister or Officiant to lead the funeral service for you and arrange a date and time for the service that is acceptable to you and the family. ▪ We will liaise with places of service, other professionals and agents on your behalf, to ensure your wishes are carried out ▪ We will set-up and allow you to take ownership of your own on-line donations and memory page ▪ We will provide on-going support and advice in relation to the cremated remains or burial plot Our care of the Deceased & use of our Facilities fee includes £665 ▪ The care and accommodation of your loved one until the time of the funeral at the Chapel of your choosing ▪ Visits to the Chapel of Rest as required and use of our funeral home facilities. ▪ We will care for your loved one, including embalming and dressing them in clothes or a gown of your choice. ▪ Provision of the Funeral Director on the day to support and guide you through the arrangements. ▪ The provision of the necessary bearers on the day of the funeral to carry the coffin or assist family bearers. ▪ Receive and handle floral tributes on your behalf at the funeral home and the delivery to one local address after the service as requested. ▪ The provision of a 24 hour help and advice line to care and support you during the arrangements. Our Transference & Carriage Fee includes £755 ▪ The provision of uniformed staff at any time of the day or night, 365 days a year, to bring the deceased into the care of one of our chapels. This includes the use of our professional transfer vehicle and all necessary equipment. ▪ The provision of staff and vehicles for the completion and delivery of all necessary documentation. ▪ Conveyance of your loved one to your choice of chapel of rest for visitation to commence. ▪ Provision of our Classic or Modern Hearse for the occasion of the funeral, leaving from an address of your choice. ▪ Our attendance to the crematorium after the service to collect cremated remains if instructed. Professional fees total £2385.00 Our fees cover the cost of a professional funeral arranger to guide you through the arrangement of the funeral, as well as the use and staffing of our facilities. Third Party Fees There are a number of fees that are paid to external authorities on your behalf. These are known as Third Party or Disbursement Fees. These fees are not set by us and we will always endeavour to ensure that we estimate these fees correctly. These fees will be listed on your estimate and it is respectfully asked that they are paid within 5 days of the arrangements being made. As part of our service to you we request one payment to ourselves, either by cash, cheque or debit or credit card, and we will then pay these fees to the authorities. Below is a guide to the fees that may need to be paid, although it is not exhaustive. Crematorium fees Fees payable to the crematorium generally include the use of the chapel for the service to take place, an organist (if applicable) or music system to accompany any hymns that you may wish to sing and, locally, use of the downloadable Wesley Music System for the playing of personal music. The fee also includes the cremation service itself and care of the cremated remains for up to one month after the service has taken place. If the ashes are to be interred in the Garden of Remembrance at the crematorium this usually forms part of the cremation fee, but any form of memorial will be a separate fee. Doctors’ fees If the service is to be a cremation and no Post-Mortem has taken place, statutory Medical Cremation Certificates will need to be completed to allow the cremation to take place. The certificate is composed of two sections, the first being completed by the doctor who last looked after the deceased. The second part is then completed by an independent GP or doctor at the hospital who does not work with the first doctor. Burial fees Whether there is an existing grave or a new grave is to be purchased, there will be fees payable for the preparation and purchase of the grave to the presiding burial authority. If a new grave is required, the fee paid is for the right of burial, not the actual land in which the plot is situated; this remains the property of the burial authority. It is worth noting that if you live outside the area of your chosen cemetery, there may be an additional ‘non-resident’ fee to be paid. Officiant fees The majority of families prefer to have a professional lead the service on their behalf. This may be a Minister of Religion, a Funeral Celebrant or a Humanist officiant. Their fee will include their travelling expenses and the time taken to lead the service on your behalf. They will also want to meet with you to discuss the service details and advise on music choices, and will liaise with us on your behalf to provide the written content for any order of service. Other third party fees There are a number of other fees that may be payable dependent on your selected arrangements. A description of many of these may be found later in the brochure with their respective fees. If you are unsure if any fee may apply to your arrangements, please do not hesitate to ask us for further clarification. 14 Disbursements Initial decisions – Third party fees Initial decisions – Our professional fees 15 • Newspaper notices • Church fees • Dove release • Specialist vehicles for transportation • Removal of the memorial for preparation of a grave • The interment of the cremated remains in a dedicated grave space • Repatriation and consular fees • Funeral flowers £. . . . . . . . . . . . £. . . . . . . . . . . . £. . . . . . . . . . . . £. . . . . . . . . . . . Reception refers to the provision of the hearse and necessary staff to convey the deceased to a place of worship or residential address (within 15 miles of our office). Reception Reception into a place of worship during office hours included Reception into a place of worship outside of office hours £455 Reception into a residential address during office hours £295 Reception into a residential address outside of office hours £475 Saturday & Weekend Funerals The above fees are based on the use of the hearse, a conductor and up to 4 bearers. Additional fees may apply if extra bearers are required. Saturday Funeral Surcharge from £495 Sunday Funeral Surcharge from £595 Bank Holiday Funeral Surcharge £POA Professional Fees

A personal tribute 17 Memorial Page & Charity Giving As part of our services to you we will set-up an on-line memorial page for you in memory of your loved one. The memory page creates a unique opportunity for you to record memories of your loved one and share them with friends and family, they in turn can then share their memories with you. The memorial page has a number of additional benefits, all of which are available to you complimentary as our client. • Inform family and friends of the date, time and location of the service, and share via Facebook and other social media if you wish to. • Easy to use maps ensure attendees are directed to the correct service venue. • Upload photos so those visiting the page can share memories. • Visitors to the page can ‘ light a candle’ in remembrance or leave a message for the family. • Family and friends are able to let you know if they are attending the service, helping with catering arrangements. • The page will remain ‘ live’ until you ask for it to be removed and can serve as a permanent memorial to your loved one. You will also be able to see any messages that have been left in their memory and any donations that have been pledged. ● Friends and family can make donations via the page, ensuring that Gift Aid is collected. ● View and acknowledge donations on-line, allowing you to thank people for their contribution If you request donations in memory of your loved one, these will be managed via the online donations portal, which can be accessed from our website. This will allow you and us to view and manage any donations that are donated online, or collected at the service. Any donations pledged are handled and managed by our chosen partner, who will send the donations to your chosen charity(s) (you can chose three) as soon as they are pledged, ensuring that those funds are diligently applied and any Gift Aid is collected. We can also provide you with a donations box if requested,so that donations can be collected at the service and at the reception afterwards, you can then send the donations to your chosen charity(s), we will provide you with a SAE and acknowledgment slip. Please note we are unable to administer any donations given via a donations box and the box will be returned to you on the day of the funeral. Please look out for an email from our partner company ‘funeral guide’ which will allow you to take control of the page. Donations A personal tribute Once you have decided on the essential details of the funeral, you can start to think about planning the finer points. These are the personal touches that will help you make this special day a unique tribute to a unique life. A personal tribute – Charity giving

08 19 A personal tribute A personal tribute – Orders of service 79 Orders of service Orders of service and memorial cards serve as a keepsake for family and friends. An order of service is also useful during the funeral, featuring words to hymns and readings, as well as information on memorial donations and reception venues. We can relieve some of the stress from your preparations by designing and producing the stationery, and even personalising it with your own photographs and artwork. The examples below are a guide to designs available. Production of order of service (inc. 3 photos) £55 White with one coordinated page £1 (per copy) Additional insert pages £0.25 (per page) Announcement cards from £1.50 +VAT OS1 OS4 OS7 Southend Crematorium Monday 17th June 2019 10.00 a.m. Officiated by Rev’d David Coster In Loving Memory June Catherine Matthews 28th March 1935 - 5th June 2019 OS2 OS5 OS8 OS3 OS6 OS9 A personal tribute – Orders of service 18 A personal tribute OS10 OS13 OS16 OS11 OS14 OS17 OS12 OS15 OS18 OS19 OS20 OS21 In Loving Memory of 27th June 1933 - 26th January 2018 Leslie Matthew Walker Southend Crematorium Monday 3rd June 2019 3.00 p.m. Officiated by Rev’d Phil Wright In Loving Memory PETER JOHN BENNETT 18TH MARCH 1962 - 10TH JUNE 2019 St. Mary’s Church, Hawkwell Friday 28th June 2019 2.25 p.m. Officiated by Rev’d Nick Rowan Charlie SOUTHEND CREMATORIUM WEDNESDAY 15TH MAY 2019 2.20 P.M. OFFICIATED BY DAVID COSTER JAMES ALEX ROBERTSON 1999 - 2019 “Jamie” Leonard JamesWest 20TH JANUARY 1952 - 21ST MAY 2019 Basildon & District Crematorium Monday 3rd June 2019 10.20 a.m. Officiated by Emma Walker Life Rachel Anderson 13TH JULY 1992 - 1ST JUNE 2019 Basildon & District Crematorium Monday 24th June 2019 at 2.00 p.m. Officiated by David Coster In Loving Memory of Southend Crematorium Wednesday 15th May 2019 - 2.20 p.m. Officiated by David Coster PATRICK ALAN O’BRIEN 9th February 1932 - 7th May 2018 PAT A SERVICE TO CELEBRATE THE LIFE OF geoffrey “geoff” clarke 30TH SEPTEMBER 1962 - 15TH APRIL 2019 A SERVICE TO CELEBRATE THE LIFE OF BASILDON & DISTRICT CREMATORIUM - Monday 24th June 2019 at 2.00 DONALD ROBERT ANDERSON 13TH JULY 1949 - 1ST JUNE 2019 “DON” Betty KATHERINE EMILY COURT 19th February 1945 - 7th May 2019 “KAY”

A personal tribute Remembering Book – Complimentary upon request* The funeral service is an act of celebration for a life lived and a time of remembrance. In order to mark this significant event we will produce a remembering book for you to keep and treasure. As well as some of the more formal details of the day, such as date and time, there is the opportunity for personal messages to be recorded by those attending the service. Each book comes presented in its own case and can be personalised with a photo of your loved one. Remembering Book – what’s included • Beautiful Presentation Box • Hard Cover Book • Three Inspirational Quote Pages • 8 Double-Sided Guest Pages Funeral Stationery Our bespoke Remembering Books create a lasting memento from the day of the service for the family to keep and treasure. Personalising the Service Our complimentary funeral stationery package ensures that you are able to personalise you loved ones funeral service and add personal touches to ensure that the service we provide reflects the life that they have lived. Our package includes the following:- ● Unique ‘Remembering Book’ ● Printed & Framed Chapel Picture Remembering Book Chapel Picture Complimentary upon request* Create a focal point for the service with one of our A4 sized chapel pictures, printed in full colour, it is a time to remember happier memories and will be given to you after the service to keep and treasure. 20 A personal tribute A personal tribute – Funeral stationery Remembrance Cards We offer a variety of bespoke products from which you can choose to create a truly individual celebration of life. These range from personalised orders of service and books of condolence, to bookmarks, Mass cards and memory boxes. Mass Cards – £1.50 per Card Minimum order value £35.00 Commemorate the passing of your loved one with Mass cards, which let friends and family know a Mass will be held for the repose of the deceased’s soul. Memorial Bookmarks – £2.00 per Bookmark Minimum order value £35.00 Treasure the memory of your loved one with a memorial bookmark. These can be personalised with details of the deceased’s life and images of your choosing. Memorial Card – £1.50 per Card Minimum order value £35.00 Wallet sized keepsake for family and friends, which can be personalised with a photo and poems to the reverse of the card. 21 A personal tribute – Funeral stationery * excludes Medway & Direct Cremation packages

Chapel of Rest 22 Care of the deceased – Chapel of rest Chapel of rest The chapel of rest is a quiet, dignified environment in which friends and family can pay their last respects to their loved one. Each of our offices has its own private chapel of rest. In order to make your visit as peaceful as possible, appointments need to be made and the following guidance should be noted. Once funeral arrangements have been made and confirmed, we suggest that at least three working days should be left before families make appointments at the chapel of rest. This gives time for the completion of paperwork, the preparation of the coffin and the care of the deceased. Please be aware that three days is only a guide and on occasion may have to be extended depending on individual circumstances. Booking an appointment: Appointments for visits to the chapel of rest should be made through the office where the funeral has been arranged, during normal office hours. Appointment hours: Monday – Friday 10:00am – 4:00pm Visits to the chapel of rest last for half an hour. If you feel that your family requires longer than this, please let us know when arranging your visit. Out of hours visitation: We understand that not everyone is able to visit the chapel of rest during normal office hours, so we are able to offer a limited number of out of hours appointments to all our chapels of rest upon request and subject to availability. (Excludes direct cremation and Medway packages) N.B. We will always try to accommodate any specific requests but these cannot be guaranteed. Please consult with your arranger for any special requests, such as extended visitation periods. The following offices have Chapels of Rest:- Hadleigh Canvey Island Leigh-on-Sea Hockley Southend Shoeburyness Funeral Dress Supplying Own Clothes • The clothes that the deceased would normally wear, including underwear • A recent photograph for the setting of hair styles • Their favourite aftershave or perfume • Shoes (these may be worn for visitation but will be removed if the service is to be a cremation) • Glasses and costume jewellery (glasses & some jewellery will need to be removed for cremation) N.B. Please be very clear with us if you wish for any items of clothing to be returned to you. Unless specifically stated all items with the deceased on the day of the funeral will be left with them for the committal, if allowed by cremation law. Bringing items in to be placed in the coffin We welcome you to bring items in to be placed with your loved on and remain with them. If the service is to be a burial there is very little restriction as to what can be placed in the coffin. If the service is to be a cremation however there are a number of restricted items, such as glass, batteries, some metals and plastics. If you have any items that you are not sure about, please talk to us and we will advise you accordingly. As an alternative small items, such as jewellery, can be reunited with the ashes of your loved one after the service. Returning personal Items & clothing For your safety and that of our colleagues, we are unable to return soiled personal items and clothing, any items that you request to be returned, must be collected from our office before the day of the funeral. Unreturned shoes & glasses Any shoes, glasses or other items which are removed before the cremation and not returned to the family are donated to our local Lions & HARP charities for use in the third world and for the homeless. We encourage you to supply clothes for your loved one to be dressed in whilst they are in our care and for the funeral. We respectfully ask that all clothes are supplied to us within 72 hrs of the arrangements being made, so that any visitation that you require can take place as soon as possible. As a general rule we will need the following items:- Care of the Deceased Your loved one and their care is central to all that we do. We want you to be reassured that whilst in our care they will be well looked after and every effort will be made to ensure that they rest well until the time of the funeral. We recommend that embalming should take place and this service is included in all our ‘select’ funeral arrangements. We encourage you to provide clothes for your loved on to be dressed in and respectfully ask that these are provided to us within 3 days of making the arrangements. ● If you prefer we can provide a gown for your loved one to be dressed in, please see below. Interior colour: Light blue Interior colour: Any Interior colour: Pink code GW code GP code GB Care of the deceased – Funeral dress 23

The Cortege As part of the cortè ge, the funeral vehicle conveys the deceased on their final journey, from the chapel of rest to the funeral service, and then on to the place of committal. Our funeral directors personally maintain the pristine condition of our fleet of cars and we take pride in the upkeep of these vehicles. Our Fleets Classic Modern Vintage

For a truly individual funeral we are able to provide a number of alternative hearses to carry your loved one on their final journey. Fees shown are supplemental to our ‘Transference & Carriage Fee’ described on p.15. (N.B. All specialist vehicles are subject to availability and weather conditions) Funeral vehicles – Specialist Hearses 27 Funeral vehicles Horse-drawn hearses A horse-drawn hearse can be a more traditional tribute to your loved one, adding a real sense of occasion to the funeral. We offer a variety of coloured plumes and drapes, which can personalise the horse-drawn hearse for the day. Please speak to your funeral arranger if you would like more information. When possible the horse-drawn hearse will leave from our funeral office, but it is sometimes necessary to meet the cortège closer to the pre-arranged address because of distances. The fees below include the use of an enclosed hearse, horses to draw the hearse and the transportation of staff. Black hearse and horses Black hearse and a pair of horses £895 Black hearse and a team of four horses £1,295 White hearse and horses White hearse and a pair of horses £915 White hearse and a team of four horses £1,395 Funeral vehicles Hearses Our Transference & Carriage Fee’ includes the use of either our Modern or Classic hearse and the services of a uniformed chauffeur for the occasion of the funeral within a 15-mile radius of our offices and for up to two and a half hours (from leaving the chapel of rest). Modern jaguar hearse Provision of our modern Jaguar hearse Included in our distinctive burgundy caviar finish. Vintage Austin Hearse Provision of the Vintage Austin Hearse from £425 Our 1936 Austin 6 Hearse evokes memories of a bygone era or is perfect for the vintage car enthusiast. Additional Fees Provision of a floral hearse, chauffeur and necessary staff £375 Excess time for the hearse (per hour or part thereof, per vehicle) £45 Surcharge for funerals in East or South London £65 Surcharge for funerals in West or North London £85 Additional mileage over 15 miles £POA Classic Daimler Hearse Provision of our modern Jaguar hearse Included in our distinctive burgundy caviar finish. Rolls Royce from £860 Vintage lorry* from £955 Motorcycle hearse from £750 Land Rover from £475 White volkswagen* from £750 *Matching limousines available Specialist Hearses Can be use as Floral vehicle Fees shown are supplemental to our ‘Transference & Carriage Fee’ described on p.15. 26 Funeral vehicles – Hearse

Funeral vehicles Limousines The fees below include the use of the limousine and services of a uniformed chauffeur for the occasion of the funeral, within a 15-mile radius of our offices and for up to two and a half hours (from leaving the chapel of rest). Unless otherwise stated, our limousines seat six passengers. The limousine will collect you from a pre-agreed address and form part of the cortège as per your arrangement, including the service and committal. After the service, the vehicle will return you to your chosen destination. Corteges over 4 limousines Please note that we currently operate a fleet of 4 modern Jaguar limousines, if you require more that 4 limousines we are able to arrange this for you but cannot guarantee that they will match our existing fleet and each limousine will be charged on an individual basis. Modern Jaguar Limousine Provision of limousine and chauffeur £265 Please note that our ‘classic’ fleet consists of one hearse and one limousine, if you require more that 1 limousines we are able to arrange this for you but cannot guarantee that they will match our existing fleet and each limousine will be charged on an individual basis. Classic Daimler Limousine Provision of limousine and chauffeur £265 Vintage Austin Laundelette Provision of our Vintage Austin Limousine from £425 Please note that our vintage fleet consists of one hearse and one limousine, the limousine will take 4 passengers. Wheelchair Accessible Vehicle This vehicle includes the provision of a chauffeur and can from £255 accommodate a wheelchair, as well as up to 2 additional passengers. Use of vehicle to return after reception from £95 Wheelchairs & Mobility Aids Please note that we have very limited space to place wheelchairs and other mobility aids in the boots of our limousines. If we need to consider a wheelchair or mobility aid please let us know in advance so that we can ensure that it will fit on the limousine or we can have one supplied at your service venue. Alternatively you may wish to provide your own transport for the mobility aid. Coffins & caskets A focal point of the service and committal, your choice of coffin or casket can add an individual touch to the funeral. We offer coffins and caskets in many materials and styles, from the traditional to the contemporary to the bespoke, so that you can truly honour the character of your loved one. 28 Funeral vehicles – Limousines

Coffins & caskets 30 The Statesman Collection A collection of elegant caskets which are suitable for burial only. Certain burial grounds do not permit this type of casket; our funeral arrangers can advise you on restrictions. All caskets are imported in a single size; please consult your funeral arranger to discuss suitability. Please note: metal casket prices are representative and may be subject to change. Cremation - Our range of Wooden Statesman Caskets are accepted for Cremation at certain Crematoria, with the supplement of a cotton mattress. Coffins & caskets – Solid statesman wood & metal caskets Coffins & caskets 31 The Sovereign Collection The solid wood range includes both traditional and Italian-made coffins, which are supplied individually according to the needs of the family. The Ravensbourne Solid wood coffin– £1,895 Solid Italian-style coffin with high gloss piano black finish, with gold detail, also available in a high gloss wood finish. Swing handles with matching wreath holders. The Sherbourne Solid oak or mahogany – £1,995 Solid oak or mahogany casket with triple raised lid and wood mount. Double moulding to base and lid, carved columns to each corner. Brass effect bar handles, matching wreath holders and inscription plate. White interior lining. Coffins & caskets – Solid wood coffins & caskets The Cherwell Solid oak – £1,495 Solid oak coffin with raised panels and ends and triple moulded raised lid. Six casket bar handles, a T-piece at each end and six matching wreath holders. Engraved nameplate central on lid and a choice of interiors High gloss cherry finish. Carved corner pillars Swing bar handles, Luxury Tan Crepe Interior Arlington Cherry finish – £2,355 Jefferson Solid oak – £2,575 Presley White finish – £2,510 Detroit Two - tone finish – £2,455 Princeton Solid Copper – £4,075 Phoenix Solid Bronze– £6,710 Two tone finish. Silver effect corner pillars Swing bar handles, Velvet White Interior Solid copper casket Copper effect pillars Swing bar handles Beige velvet interior Solid Bronze Casket. Delicately curved corners Swing bar handles Pearl velvet interior High gloss white finish. Fluted corner pillars Swing bar handles White ruched interior Solid oak satin finish Fluted corner pillars Swing bar handles Cream velvet interior Please note: furniture may differ slightly from that shown. The Brocklebank Solid oak – £1,895 Hand built traditional English casket in solid oak with raised lid. White satin interior lining, three pairs of high quality handles and engraved inscription plate. White interior lining. The Cardinham Solid wood – £1,420 Solid wood, Italian style coffin with a depiction of the ‘Last Supper’ to the side panel. Shown in medium oak finish but also available as a stinted or dark stained coffin. A choice of interior linings.

32 Coffins & caskets – Solid wood coffins & caskets Coffins & caskets The Reflective Collection A bespoke or decorative coffin, adorned with the image of a hobby, interest, favourite sport or printed with an image supplied by the family, can be a great way to pay tribute to the life of your loved one. The coffins shown below serve only as a guide. If you have a personal request, our funeral arrangers will be happy to discuss this with you. 33 Coffins & caskets – Bespoke coffins & caskets Colourful coffins Composite wood – from £875 In partnership with Colourful Coffins we are able to offer a wide range of high quality picture coffins with a variety of different themes and designs. With our help you will be able to find a coffin that will suitably reflect and celebrate the life of the one you have lost. For the true individual we are also able to offer a bespoke design service to incorporate any theme that you wish. For a full selection of the range please ask for a brochure or visit www.colourfulcoffins.com Coffins & caskets The Signature Collection As individual as a signature, our Signature range allows you to personalise your chosen Coffin or Casket to create a uniquely personal tribute to a beloved family member. Whitelake Casket Composite wood – £1855 The Whitelake caskets range offers the ultimate in personalisation. We can match to any colour, engrave any name in a choice of fonts and engrave logos or favourite designs – perfect for the most individual of farewells. The Wye Coffin Cardboard – £395 Cardboard coffin with oak veneer printed finished, supplied with rope handles and a satin frill is provided for visitation but removed before committal. Eden coffin Composite wood – £595 Composite wood coffin, which can be painted in any colour the family requests. Lined with your choice of satin frill, please ensure you supply us with the colour code of your choice. Astell coffin Wood veneer – £795 Oak stained, veneered coffin with brass effect handles. Names and artwork can be carved into the side of the coffin for a more personalised finish. (Can be supplied without wording) The Medina Coffin Solid wood – £1985 Crafted from Solid wood and hand finished, employing traditional joinery and cabinet making techniques, no two coffins are the same. The coffin can be fitted with up to 6 removable keepsakes hearts that can be engraved and affixed to the coffin or given to family members as keepsakes. (Please note engraving is limited to 12 characters per heart) The Brue Coffin Cardboard – £585 Cardboard coffin with a sunset scene, traditionally the coffin is supplied with out handles but rope handles will be added for burial. A satin frill is provided for visitation but removed before committal. (Can be personalised for an additional £150) Please note due to the level of personalisation, the casket may take up to 7 workings days to be completed from the time of final design confirmation

Coffins & caskets Roeburn coffin* Natural cane – £895 Handcrafted from natural cane, 100% biodegradable. Lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. The Wensum coffin* Heavy wool – £795 Heavy wool constructed around a strong recycled frame. Edged with jute, lined with an organic woollen liner. Personally embroidered name plate. Orwell coffin* Natural seagrass – £735 100% biodegradable, handcrafted from natural seagrass. Lined with calico. A satin frill is provided for visitation but removed before committal. The Lowther coffin Natural pine – £755 Simple pine coffin in natural finish, with matching wooden handles and wreath holders. Satin lined interior can be coordinated with the deceased’s funeral dress. The Glaven coffin* Handwoven banana leaf – £785 Handwoven and 100% biodegradable and environmentally friendly, comes with a tasteful, natural unbleached calico lining. A satin frill is provided for visitation but removed before committal. *Floral tributes and garland are not included. 35 Coffins & caskets – C ountryside collection Coffins & caskets The Countryside Collection It is a common belief that cardboard coffins are the most environmentally friendly. The truth is that the cardboard used when manufacturing them requires a heavy energy input and harmful chemicals. Instead, we recommend natural coffins as a more environmentally friendly alternative. The Chelmer coffin* Buff willow– £895 A traditionally shaped coffin handcrafted from natural willow, 100% biodegradable. Lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. The Derwent coffin* Weatherbeaten gold wilow – £895 Handcrafted from natural willow in a contemporary shape and 100% biodegradable. Lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. The Roden coffin* Natural wicker – £895 Handcrafted from natural wicker in a contemporary shape, 100% biodegradable and lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. The Levon coffin Natural wicker – £895 Handcrafted from natural wicker, 100% biodegradable. Lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. All our wicker coffins have a choice of colours for handles and braiding. 34 Coffins & caskets – Countryside Collection The Dee coffin* Coca Stem – £695 Handmade from the stem of the coconut palm, a by-product of the coconut tree, 100% biodegradable. Lined with calico. A satin frill is provided for visitation but removed before the coffin is closed. *Floral tributes and garland are not included.

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