46 After the funeral- Useful resources After the funeral - Staying in touch 47 Useful resources Why Register Receiving post addressed to a deceased relative can be extremely distressing for relatives and friends, as can the task of contacting the organisations individually to ask for the deceased persons details to be removed. For over 20 years the Deceased Preference Service has worked hard to offer a simple and free service that will mean your loved one will be removed from unsolicited mailings. It will not apply to official communications such as bank statements, bills, premium bonds, etc. By registering with the service you can be assured that the majority of junk mail will be stopped, and your loved ones identity protected. How to Register Registering for the Deceased Preference Service is free and simple, requiring a short form to be completed, they will then do the rest. To Register and find out more, visit their website - www.deceasedpreferenceservice.co.uk or call 0800 068 4433 Life Ledger is a free easy-to-use service helping families deal with death notifications. What is Life Ledger Life Ledger allows families to contact all of the businesses connected with the deceased from a single point, saving time and removing the need to have the same difficult conversation over and over Life Ledger currently sends notifications to over 700 UK companies across sectors ranging from banks and pension providers to gas, water, telecoms and social media How it works Life Ledger is a free, easy-to-use service that makes notifying all the companies associated with the deceased easier. For more information and to register visit www.lifeledger.com. ● Register to create an account ● Add the deceased details and a copy of the death certificate. ● Add a surviving partner to transfer household accounts or insurance policies to ● Select the companies you want to notify, add the account or policy number and they will do the rest. Contacting us Phone - Office Hours Please feel free to call us if you have any questions, we are here to guide and support you any way we can. All offices are open 9am - 5pm weekdays (excluding Bank Holidays) Staying in Touch Remembering Services Phone - Weekends and Out of Hours Our dedicated care line is there if you need us out of normal office hours. We will always try to resolve your enquiry if we can or we will pass your enquiry onto your funeral arranger to be dealt with during office hours. Email In most instances, for all documentation and confirmations we will contact you by email and your arranger will supply you with their contact details. Please note that emails are only monitored during office hours, so if your enquiry is of an urgent nature, please call us on 01702 558717. We encourage you to send us photographs of your loved one for Orders of Service, etc, via email but we can scan photographs at our offices if needed. Website Our website not only contains information of the services that we provide but is also used as access for our memory pages and donations. Additionally there are a number of resources located in the ‘Advice’ section, that you may find useful, such as tips on how to write a eulogy. Facebook The S. Stibbards & Sons, Facebook and Instagram pages allow you to stay in contact with us and be notified of up coming community events, such as our Annual Remembering Services. As a progressive company we are constantly striving to remain up to date with the changing face of funerals and our social media allows us to keep our clients informed of these changes. Every year around the festive season we hold a number of ‘Remembering Services’ for our clients. These services allow for a time of reflection and remembrance for families who have lost loved ones during the past year and beyond. Many of our families come back year after year as an annual pilgrimage to honour family members. An invitation to our Remembering Service will be sent to the email address that you registered with us during the funeral arrangements, inviting you to register for the service if you wish to. Alternatively if you do not wish to attend in person we can read the name of your family out during the service and light a candle on your behalf. The service itself is based on a Christian service but suitable for all faiths and those of no faith. During the service there is an opportunity to light a candle in memory of lost loved ones and light refreshments are served after the service.
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