Wright, Smith and Wibberley (2021) 8 Digital Presenteeism Be Aware of Digital Presenteeism Set clear guidance demonstrating around what being ‘at work’ means and set boundaries around work-life balance and encourage the right to ‘switch off’. Trust your workforce to make the decisions that are best for their wellbeing. The Context Communication technologies can intensify the work of employees. Presenteeism impacts productivity and damages the wellbeing of the workforce. We should not assume that ‘being’ at work is always the best thing for our employees and businesses. Gender % Reporting diagra Practical Solutions • Encourage the right to switch off from communication channels and emails. Set clear guidance demonstrating that being ‘at work’ can be not online. • Talk to employees about the impact of their work hours. • Suggest the time typically used for commute could be used for health and wellbeing. i.e. time for exercise. • Create natural breaks in-between meetings. For example, by finishing meetings at 10 to the hour. • Consider the differential impacts surveillance and monitoring techniques can have on employees. • Ensure fair and equitable workloads and responsibilities across teams. • Ask yourself and your teams if working less can achieve more. • Encourage conversations about managing customer demands in a timely manner. • Encourage time away from the desk, even in work hours. • Consider the impact of current work patterns and cultures.
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