10 | To book call (024) 76 455 544 or visit www.harryshaw.co.uk Introduction Coach Seat Numbers The coach seat number reserved for you is shown on your tickets. However, very occasionally circumstances arise, e.g. last minute substitution of a coach of different seating configuration, where you may be required to move to a different seat. We therefore reserve the right to amend your seat numbers at any time. Room Allocation Every effort will be made to provide precisely the kind of room you have booked, and we will endeavour to convey special requests to Hoteliers. However, we accept no liability for any failure to provide a special request which is not specified in the brochure and for which no supplement payment is made. Our liability for the provision of additional facilities for which a supplement is paid shall be limited to the brochure price of that supplement. Booking for rooms with private facilities will be deemed to be effected by the provision of either bath and w.c. or shower and w.c. Requests for one or the other will be treated as requests only. When booking a double room requests for a twin or double bed should be made clearly, otherwise it will be assumed that either type is acceptable. On continental holidays three bedded rooms are normally twin rooms plus an extra bed which may or may not be suitable for an adult and space will inevitably be restricted. The reference to “Hotel” in brochures covers all accommodation and does not necessarily distinguish between local classifications such as “Apartotel”, “Hostal”, “Pension”, “Taverna”, Residencia”, “Gasthof”, “Garni”, “Motel”, etc. Some of the hotels etc. we use have annexes which are nearby for sleeping, with main meals being taken in the main hotel. It is possible that you will be sharing your hotel with a group from another country and consequently facilities can vary according to mix and age of various nationalities. Single rooms are always scarce in hotels so book early. You may find these rooms are not quite as good as twin or double rooms in terms of size, location and general standard. You pay a supplement for privacy rather than for the facilities. Three or four bedded rooms usually mean a twin bedded room with extra folding beds so you need to be prepared for having less space. Vegetarianism is not as popular on the continent as in the UK and meals provided may not be of the same standard as non vegetarian dishes with more limited variety and choice. The accommodation provided is only for the use of passengers shown on the holiday invoice as confirmed by us: subletting, sharing or assignment is prohibited. Passports and Visas For holidays abroad you will require a full 10 year British passport issued in the UK. If you have any doubts about your status as a British subject or you do not hold a full British passport you must check with the Embassies or Consulate of the countries to be visited or travelled through to confirm the passport / visa requirements needed in your particular circumstances. We cannot accept responsibility if passengers are not in possession of the correct travel documents. Check Your Passport’s Validity As the UK is no longer part of the European Union, most EU countries now require UK passports to be less than ten years old and still to be valid for six months at the time you are due to leave their country. Just so you know if you renewed your passport before the previous one expired ,any extra months which may have been added to your new passport expiry date making it valid for more than ten years might not count. For example a passport with an issue date of 1 January 2012 and an expiry date of 31 October 2022 is not valid beyond 01 January 2022, ten years after its original issue date. Check the latest criteria and make sure your passport is valid for travel here https://www.gov.uk/check-a-passport-travel-europe. For up to date information it is essential that you visit www.fco.gov.uk Special Requests We cannot accept any reservation which is made conditional upon a special request being satisfied and such requests do not form part of the contract between us. Special requests cannot be guaranteed. Included Excursion Programmes No entrance fees are included in trips and we reserve the right to substitute any advertised excursion with a similar alternative if operational reasons should ever make this necessary. Health Always check with your Doctor as to which inoculations are advisable or necessary well before you travel. You should always refer to www.nhs.uk. This does not however replace the need for holiday insurance. It is advisable to take with you a European Health Insurance Card (EHIC) when travelling abroad, although the situation is uncertain with Brexit. For Your Protection All the tours in this brochure are operated by City Cruiser Holidays Limited. As members of ABTA we have deposited a substantial bond, meaning that come what may, our clients holidays and the money they have paid to us is safeguarded at all times. Our ABTA registration number is V1801. By law tour operators of holidays involving flights require an ATOL (Air Tours Operators Licence). A bond has been lodged with the Civil Aviation Authority to provide financial security for all monies paid in respect of holidays by air. Our ATOL number is 4682. Booking Conditions Please read before booking. All bookings are subject to our full booking conditions and ‘Things You Should Know’ section which appear on our website www.harryshaw.co.uk. A copy of these can also be e-mailed or posted to you on request. By asking us to make your booking you confirm you have had full access and agree to the full booking conditions and ‘Things You Should Know’ which you should read. For all holidays which do not include any flights your contract will be with City Cruiser Holidays Limited which is a member of ABTA Limited, (ABTA V1801). For all holidays which include flights your contract will be with City Cruiser Holidays Limited which holds an Air Travel Organisers Licence issued by the Civil Aviation Authority, (ATOL number 4682). Our contract comes into existence when we confirm your booking or, if booking on-line, an electronic confirmation invoice is issued at the end of the booking process. Cancellations - If we have to cancel your holiday, (see Terms and Conditions of Booking on www.harryshaw.co.uk), we will of course refund the total amount of any monies paid to us, including your insurance premium unless you have made a claim, or intend to make a claim and provided such premium has been paid to us. Should you be considering taking out alternative insurance cover we would respectfully suggest that you check whether a similar service is offered as we are not able in such circumstances to refund premiums paid to another company. Cheques - Please make cheques payable to: City Cruiser Holidays Ltd.
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