Why we pursued certification We pursued B Corp certification to formalise and strengthen practices that were already central to how Designworks operates. Certification provides an independent standard against which we can measure our impact and ensure our commitments are embedded into governance, operations and service delivery. What has changed The certification process has helped us document policies, formalise decision-making processes and improve how we measure and review social and environmental performance. It has strengthened transparency, sharpened accountability and supported more structured long-term planning. B Corp has also encouraged us to be more intentional about evidencing impact, particularly around how we serve underserved organisations, support local economies and reduce the environmental footprint of digital services.. Current status Designworks has completed the B Impact Assessment and achieved a score comfortably above the certification threshold. Our current score reflects strong performance across Governance, Community, Environment and Customer Impact Business Models. We view this as a baseline for continued improvement rather than an endpoint. Our B Corp journey 3 Our impact Our impact is driven primarily through our Impact Business Models, rather than scale or volume of output. Key highlights include: Local economic development A majority of our clients are local and independent organisations, and a significant proportion of non-labour spend is directed to local suppliers. Serving underserved and purpose-driven organisations We prioritise organisations with limited financial and internal digital capacity, reducing barriers through flexible pricing, pro-bono work and education-led delivery. 58% of Designworks’ revenue in the last fiscal year was generated from projects delivered for purpose-driven organisations. Purpose-driven organisations are defined as businesses or organisations with a clear social or environmental mission. Education and capacity building Knowledge transfer and skills development are embedded into client work, helping organisations build long-term digital capability. Environmental impact through digital services We reduce environmental impact by delivering efficient digital platforms, promoting renewable-powered hosting and operating under a certified Environmental Management System. Indirect community and customer impact By supporting organisations that serve underserved populations, our work extends benefits beyond direct clients to wider communities. These Impact Business Models sit at the core of how Designworks operates and guide decisions about who we work with, how we deliver services and how we measure success. 4
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